Upgrading Java Agent from 2.1 to 3.0 - 896

Upgrading Java Agent from 2.1 to 3.0 - 896






Solution Document


Upgrading Java Agent from 2.1 to 3.0

Overview

General/Customer specific

BOB

Author

Niveditha 

Reviewer

Ashwini

Approver

NA

Release date

01/08/2023 

Product Version

8.5r11


Audience: CSG/TechWarriors/PAC/Platform/Product teams


What’s the Issue? 

Tomcat no data issue.

Describe the Issue in Detail

     

Facing issue with javaagent in Bank of Bhutan.

Data stops, We have set cron job to restart it every 2 hours.



Solution Summary

  1. Agent is upgraded from 2.1 to 3.0
  2. Removed some servers from congif file which had connectivity issue.

Solution Steps in Detail


  1. Java agent is upgraded by removing one of the jar file and restarting javaagent.
  2. Observed there was a connectivity issue for 2 of the tomcat servers.
  3. Removed 2 servers from config file from the path /etc/logstash/conf.d folder and then data started coming for remaining tomcat servers.


      


Corrective actions if any to avoid in future

  1. No


More Help: 

References: 






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