Unable to get OHS KPI's - 854

Unable to get OHS KPI's - 854





 Solution Document


ICICI || Unable to get OHS KPI's


Overview

General/Customer specific

General

Author

Komali Buddha

Reviewer

NA

Approver

 NA 

Release date

23/03/2023

Product Version

8.5r5


Audience: CSG/TechWarriors/PAC/Platform/Product teams


What’s the Issue? 

                Unable to get OHS KPI's

Describe the Issue in Detail

scenario:

  1.  We are not getting OHS KPI's after ICORE Application moved to DR .
  2.  We are able to conect to OHS port .

3. Data is not reflecting in UI , it is coming as Zero .





Solution Summary


1. The Earlier version of vuhealthagent we used is : 1.0.0

2. After Using the latest version of vuhealthagent : 1.3.0 , we are able to get the OHS KPI’s.

Solution Steps in Detail

Note - 


1. Updated Vuhealthagent helps to solve the problem .

 


Corrective actions if any to avoid in future


More Help: .


References: 





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