[ICICI] Issue With SMS Alerts After DR

[ICICI] Issue With SMS Alerts After DR

At ICICI setup, we are not getting proper SMS alerts, even in the notification index same fields are available.

The SMS script is as shown below:


This issue is being faced after moving to DR. Please suggest the solution.
ANS -  Previous version 8.4r1 in SMS we were using

header:host
Now in current version 8.5r5 we are using the following in SMS format
header>host

Instead of : we are using >

This resolved the issue.

    • Related Articles

    • Issue With The Triggering Of Alerts Post Switching To Production

      There are issues with the triggering of alerts post switching to prod. ANS - There was miss-match in path.repo in MySQL and elasticsearch.yml It is better to keep paths and repo names same in both DC Non container DAQ / VuNode startup will fail if ...
    • ICICI || Observing multiple TIME_WAIT’s at target servers-573

       Solution Document ICICI || Observing multiple TIME_WAIT’s at target servers  Overview General/Customer specific General Author Ashna Rajput Reviewer NA Approver  NA  Release date 12/09/2022 Product Version 8.5r5 Audience: ...
    • Ticket Id: #835 -ICICI || VuLogAgent is getting stopped

      Solution Document ICICI || VuLogAgent is getting stopped Overview General/Customer specific General Author Komali Buddha Reviewer NA Approver NA Release date 29/04/2023 Product Version 8.5r5 Audience: CSG/TechWarriors/PAC/Platform/Product teams ...
    • ICICI || Report is not getting displayed with all BMV metrics 333

      Solution Document ICICI || Report is not getting displayed with all BMV metrics   Overview General/Customer specific General Author Harshita Chimmalagi Reviewer NA Approver  NA  Release date 15/09/2022 Product Version 8.5r5 ...
    • Issue with analyser logstash

      Question: In intellect analyser logstash is in excited state. Even after restarting the service it’s again going into excited state. There is no space issue also . Data has stopped coming from last night 11:00pm.  Following errors seen in logstash ...